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Home → General Policies & Procedures

General Policies & Procedures

• 1. Service Desk Info
  • 1.1. IT Service Desk SLA
  • 1.2. IT On-Call Procedures
• 2. Windows Essentials
  • 2.1. Changing Your Password
  • 2.2. Create a New VPN Connection - Windows 7
  • 2.3. Create a New VPN Connection - Windows 8
  • 2.4. Change Desktop Background - Windows 7
  • 2.5. Delete Saved Passwords on Windows 7
  • 2.6. How to Restart and Shutdown in Windows 8.1
• 3. Office
  • 3.1. How to Clear the Outlook Autocomplete Cache
  • 3.2. Online Archive
• 4. SharePoint
  • 4.1. Creating a Workflow on a Document Library
  • 4.2. How to Approve Leave Requests
  • 4.3. How to Set an Alert in SharePoint 2010
  • 4.4. How to Submit a Leave Request
• 5. Conference Rooms
• 6. Mobile Tech Tips
  • 6.1. Adding Websites to the Home Screen
  • 6.2. Changing iPhone/iPad Background
  • 6.3. Smartphone Security Settings
  • 6.4. How to obtain the CALIBRE Employee Verizon Wireless Discount
  • 6.5. Android Active Sync Setup
  • 6.6. iPhone Active Sync Setup
• 7. View

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