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The purpose of this Knowledge Base (KB) article is to provide clear and concise instruction and policy regarding smartphone security settings when requesting access for mobile email.
Employees must read and agree to this KB article when requesting email on mobile devices before the connection to the device is made to the CALIBRE Email infrastructure. Devices that are supported include any Active-Sync devices comprised of Blackberry, Windows, Android and iOS operating systems. Security settings that will be applied to the device are specified in Table 1. These settings have been selected to protect the CALIBRE infrastructure and information within.
ActiveSync Security Settings: All other approved Smartphone devices will be connected to Exchange through ActiveSync. Approved devices must have iOS 10.1 and above, Windows Phone 10 and above, Blackberry 10 and above or Android 5.0 and above.
Staff Departure and Lost/Stolen Device Policy: You must notify CALIBRE IT immediately upon losing the device, upgrading it to a new device or leaving CALIBRE employment so IT can remotely remove all CALIBRE data and security settings from the device. If you do not notify IT of your departure from CALIBRE prior to your termination date, IT will remotely remove all CALIBRE data and security settings from your device on your final day of employment with CALIBRE.
ActiveSync Security Policy |
Settings |
Advanced |
|
Allow Browser |
YES |
Synchronization Settings |
|
Include past calendar items up to |
1 month |
Include past email messages up to |
1 month |
Attachments to be downloaded to the device |
YES |
Security |
|
Password required |
YES |
Password minimum length |
4 digits |
Number of failed password attempts (erases data) |
8 |
Time out before password needed (minutes) |
20 |
Allow signed applications |
YES |
Allow unsigned applications |
NO |
Require encrypted device & removable card |
YES |
Security |
|
Allow Camera & Wi-Fi |
YES |
Allow internet sharing from device |
NO |
Allow remote desktop |
NO |
Allow Bluetooth |
YES |
CALIBRE is not responsible mobile usage and will not compensate for any overages in minutes or data.
If you should have any questions on how these policies affect your devices performance or features, please feel free to contact the ITServiceDesk@calibresys.com or call us at 703.797.8927.