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6.5. Android Active Sync Setup

Once you have replied, here are the steps to add your CALIBRE account to your device:

  1. Go to Settings
  2. Select 'Accounts'
  3. Click 'Add Account'
  4. Select 'Corporate Sync'
  5. In the first field (Domain\Username), enter in calibre\first.last
  6. Enter you CALIBRE domain password in the next field (make sure you enter it correctly, this is usually where users run into issues)
  7. Enter full CALIBRE email address in the email field
  8. Enter "mail.calibresys.com" in the Server field
  9. Click Next

 

You will see the progress bar come up, and then your screen will go dark. Click on the Lock/Unlock button, and it will prompt you to enter in a 4 digit pin (twice for confirmation). After you have done that, you are set. It may take 5-10 minutes to sync all of your email and contacts. After a few hours, if you see your email is not up to date with what is actually coming into your inbox, pull the battery out and restart the phone; this should fix any issue with syncing.

 

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